Pearson VUE (PV) At Home Testing

After purchasing a Pearson VUE exam on the ASMC website, you should receive an email in 24-48 hours with with your Pearson VUE candidate ID and scheduling directions.

Before scheduling an OnVUE exam
• Visit the ASMC Online Proctoring page at pearsonvue.com/asmc/onvue and review information on exam policies and procedures, system requirements, and the System Test.
• It is very important to complete the required System Test on the same computer, in the same location, and at the same time as your exam appointment so the System Test can accurately read the computer’s connectivity in that location and time frame.
• Corporate, university, and military firewalls often cause issues while trying to take your exam. We strongly recommend taking your exam in a setting without an institutional firewall.

Reschedule Policy
Rescheduling an exam appointment can be done in your Pearson VUE account 24/7 at wsr.pearsonvue.com/testtaker/signin/SignInPage/ASMC or by calling Pearson VUE at (888) 572-2276 Mon-Fri, 7am-7pm Central. You can reschedule your exam right up to the scheduled appointment time at no cost. If you do not reschedule your appointment before the scheduled appointment time and do not take the exam, it will be considered a No Show and you will forfeit your entire exam fee. This would require you to purchase another exam on the ASMC website at asmconline.org/cdfm/exams in order to proceed with sitting for the exam.

Cancellation Policy
Canceling an exam appointment can be done in your Pearson VUE account 24/7 at wsr.pearsonvue.com/testtaker/signin/SignInPage/ASMC or by calling Pearson VUE at (888) 572-2276 Mon-Fri, 7am-7pm Central. You can cancel your exam right up to the scheduled appointment time at no cost. If you do not cancel your appointment before the scheduled appointment time and do not take the exam, it will be considered a No Show and you will forfeit your entire exam fee. This would require you to purchase another exam on the ASMC website at asmconline.org/cdfm exams in order to proceed with sitting for the exam.

No Shows: Failure to appear for an exam forfeits the entire exam fee, unless documentation of extenuating circumstances is provided within 30 days, such as: death in the family, serious illness, or military duty. In such circumstances, the candidate should email the ASMC Certification Department at certification@asmconline.org as soon as possible, providing documentation and a full description of the situation.

Exam Canceled by Pearson VUE: In the event of an unforeseen circumstance occurring on the day of a scheduled exam, candidates will be given as much advance notice as possible and will not be penalized if Pearson VUE cancels their exam appointment.

Learn more about OnVUE online proctored testing at asmconline.org/cdfm/exams.

Pearson VUE (PV) Test Center Testing

After purchasing a Pearson VUE exam on the ASMC website, you should receive an email in 24-48 hours with your Pearson VUE candidate ID and scheduling directions.

Test Center exam appointments may be scheduled up to one business day in advance. Space at testing locations are limited and available on a first-come, first-served basis. Important: Before selecting a Pearson VUE test center located on a military base, it is your responsibility to ensure that you have the proper approval to enter that base. If you schedule an on-base exam and no-show because you are turned away for not having the proper permissions, your exam fees will be forfeited.

Reschedule Policy
Rescheduling an exam appointment can be done in your Pearson VUE account 24/7 at pearsonvue.com/asmc or by calling Pearson VUE at (888) 572-2276 Mon-Fri, 7am-7pm Central. You can reschedule your exam at least four (4) business days prior to the scheduled appointment at no cost. Rescheduling 1-3 business days prior to your appointment will require a $50 rescheduling fee.

Rescheduling less than 24 hours prior to your appointment forfeits the entire exam fee and requires you to purchase another exam on the ASMC website at asmconline.org/cdfm exams in order to proceed with sitting for the exam.

Cancellation Policy
Candidate Exam Cancellation: Canceling an exam appointment within 24 hours of the exam appointment forfeits the entire exam fee and requires you to purchase another exam on the ASMC website at asmconline.org/cdfm/exams in order to proceed with sitting for the exam. Exam appointments canceled four (4) or more business days before the exam appointment can be rescheduled at a later time

No Shows: Failure to appear for an exam forfeits the entire exam fee, unless documentation of extenuating circumstances is provided within 30 days, such as: death in the family, serious illness, or military duty. In such circumstances, the candidate should email the ASMC Certification Department at certification@asmconline.org as soon as possible, providing documentation and a full description of the situation.

Inclement Weather and Exam Canceled by Pearson VUE: In the event of hazardous weather or any other unforeseen onsite emergencies occurring on the day of a scheduled exam, Pearson VUE will determine whether circumstances require the cancellation of the exam at a particular location. Every
attempt will be made to administer all exams as scheduled. Candidates will be given as much advance notice as possible and will not be penalized if Pearson VUE cancels their exam appointment.

Candidate Emergencies: If you need to reschedule or cancel an exam less than three (3) business days prior to your exam appointment (not including the testing day) due to an emergency (death in the family, serious illness, short-notice military duty, etc.), contact the ASMC Certification Department as soon as possible at certification@asmconline.org or (703) 549-0360 and be prepared to provide supporting documentation.


For concerns about COVID-19 and testing, see Pearson VUE’s Coronavirus Update Page here for details on:

  • Additional measures Pearson VUE has implemented across Pearson-owned testing centers
  • Which test centers’ operations are currently affected by the coronavirus country-by-country (and/or regions as applicable)
  • Some helpful tips for what candidates can do prior to their testing appointment

Pearson VUE’s incident response team continues to monitor the developing situation and global circumstances daily and will act upon any new guidance provided by local authorities and government agencies as they develop.


Special Arrangement Exam Scheduling

In rare instances, if it is not possible or not desirable to take the examination through Pearson VUE, contact ASMC at certification@asmconline.org to discuss alternatives.

ADA Testing Accommodations

ASMC complies with the Americans with Disabilities Act (ADA) and wants to ensure that no eligible individual is deprived of the opportunity to take the exam solely by reason of a disability as defined under the ADA (or equivalent), as long as the disability is not one which would render the individual incapable of performing the duties of a certified position.

Candidates must identify their need for special accommodations at least 5 weeks before the desired testing date by making a request in writing to certification@asmconline.org, to include a letter reporting a formally-diagnosed, ADA-recognized disability from a qualified professional who has provided evaluation or treatment to the applicant.

The report must document the following information in order to be considered:

  • The specific diagnosis and date of diagnosis
  • Specific and current findings that support the diagnosis (e.g., relevant medical history, tests administered, date of most current evaluation within the last 3 years, etc.)
  • A description of the candidate’s substantial, day-to-day functional limitations resulting from the stated disability
  • Specific recommendations for testing accommodations including a detailed explanation of why the accommodations are needed. If the accommodation includes extra time, indicate the amount of time requested (e.g., time and a half, double time, etc.).

Exam Scheduling Policies

See information about exam scheduling policies here.